Karen DeCuir DiNicolaExecutive Consultant & Coach

Karen D. DeCuir-DiNicola graduated with honors from U of M with a degree in English and Psychology and a Master’s Degree from University of Detroit Mercy in Clinical Psychology. As a two-time cancer survivor, Karen is familiar with the challenges involved in waiting and has written a book about improving the patient waiting experience, It’s About Time – Easing Patient Suffering Through Intentionally Designed Waiting Experiences. After a 27-year corporate career as an executive at a Fortune 100 company responsible for Organization Development, Diversity and Training, she founded WaitWell, LLC, a company committed to forever transform the experience of waiting in and outside of the health care environment. She has also developed and delivered hundreds of leadership training courses to thousands of students on the topics of Leadership Effectiveness, Diversity & Inclusion, Conflict Resolution, Meeting Effectiveness, Team Building, Supervision, Myers Briggs Type Indicator, Career Transitions, DiSC, Communication Skills, Project Management, Influence without Authority, Body Language, Customer Service, Generations at Work and Emotional Intelligence.

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HPI has truly been an invaluable partner for us. I would highly recommend their services. Over the years, they have guided our HR team with best practices and supported hundreds of our employees through mergers, acquisitions and various reductions in force. While many of our employees have benefited from their 1:1 services, those who participated in group discussions consistently provided feedback that they left feeling as though they had received individualized assistance. HPI provides support during one of the most difficult transitions a company and employee can face. They foster a supportive environment in which employees can work through a wide spectrum of emotions and help channel those feelings into positive, career advancing action plans.

SVP Human Resources
SVP Human Resources, Banking Industry